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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Red Lego Brick

July 13, 2026

5  out of  5
rating by Red Lego Brick
"Julie is very nice and helped a lot"
We responded:
"Thanks so much for the kind review! 😊 We’re thrilled Julie was able to help you out—her friendliness and support really make a difference. If you ever need anything again, we’ll be here! ⭐️"
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Dave Dieck

June 29, 2026

5  out of  5
rating by Dave Dieck
"Just signed up with Payton. He was professional and was very knowledgeable on all services. Experience was both stress and pain free!👍🏼"
We responded:
"Thanks so much for your review! We’re thrilled to hear Payton was professional, knowledgeable, and made the process stress-free and pain-free for you. We truly appreciate your business—welcome to State Farm! 👍🏼"
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Aimee Bukiewicz

June 27, 2026

5  out of  5
rating by Aimee Bukiewicz
"Payton at State Farm has been awesome to deal with. We recently moved back to Ohio from out of state and he helped us get all of our policies set up or transferred. He answered all of my questions and was so quick to respond to anything I needed. Thank you for everything!"
We responded:
"Thank you, Aimee! We’re so glad Payton made your move back to Ohio easier. We appreciate your kind words and are always here to help with your insurance needs. Welcome back, and thank you for your trust! 😊🏡🚗"
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Tisha Williams

June 25, 2026

5  out of  5
rating by Tisha Williams
"Amazing people to work with. They go above and beyond to make sure you have a good experience and the coverage you need. I know getting quotes is a headache but not with Tim's State Farm group. Thank you guys so much"
We responded:
"Thank you, Tisha! We’re so glad you had a great experience with Tim’s State Farm team. We appreciate your kind words and are happy we could make the process easy while helping you find the right coverage! 😊🚗"
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Juiana Shamel

June 25, 2026

5  out of  5
rating by Juiana Shamel
"Big shout out to Julie for finding me an affordable quote she was so professional very knowledgeable and kind.....she also checked on us to see if we needed anything else .....thank you !!!"
We responded:
"Thank you, Juiana! We’re so glad Julie was able to help you find the right coverage. We appreciate your kind words and are happy you had such a great experience! 😊"
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Mark Smith

June 19, 2026

5  out of  5
rating by Mark Smith
"Incredibly thorough, reliable, and professional. They helped me secure an affordable renters insurance policy in just a few minutes. If you want zero runaround and excellent coverage in Centerville, look no further."
We responded:
"Thank you, Mark! We’re glad we could help you find affordable renters insurance quickly and make the process simple. We appreciate your kind words and support! 😊🏠📄"
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Heather M. Wheeler

June 12, 2026

5  out of  5
rating by Heather M. Wheeler
"Julie has been an absolute pleasure to work with. But, everyone in the office is prompt, kind, thorough and helpful. We’ve been with SF for a lot of years and Tim’s office is the best experience we have encountered. They truly treat you like family."
We responded:
"Hi there! Thank you so much for taking the time to leave this wonderful review. We’re so glad to hear that Julie and our entire team have been prompt, kind, thorough, and helpful—making your experience one of the best you’ve had.

We truly believe in treating every client like family, and it means a lot that you’ve noticed. Thanks again for your trust in Tim’s office—we look forward to serving you for years to come! 😊"
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RuthAnn Pinnick

June 12, 2026

5  out of  5
rating by RuthAnn Pinnick
"Tim and his team are so kind and helpful! I appreciate them taking the time to really understand our family’s needs and help figure out what works best for us. Julie was so helpful and responsive, we recommend this agency to everyone!"
We responded:
"Thank you so much, RuthAnn! We truly appreciate your kind words and are so glad our team could help find the best insurance coverage for your family’s needs. Providing personalized and thoughtful service is always our goal! If you ever need anything, we’re always here for you. Thanks again for trusting us!"
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Pam Monnin

June 12, 2026

5  out of  5
rating by Pam Monnin
"We love our State Farm team! Tim, Julie and Annette have always been so helpful, so personable & so knowledgeable anytime we have needed help or needed any assistance. We have our Home, all our vehicles and our finances being covered and they have set us up with what we need, when we’ve needed it that fits our budget. We can’t say enough about this team! Thank you for taking care of us!!"
We responded:
"Thank you so much for your wonderful review! We’re so happy to hear you love working with Tim, Julie, and Annette—your kind words about them being helpful, personable, and knowledgeable truly mean a lot.

We’re also grateful you’ve trusted our team to help protect your home, vehicles, and finances, and to make sure everything fits your budget when you need it. Thanks again for taking the time to share your experience—we’ll keep taking great care of you! 😊"
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Michael Dise

June 11, 2026

5  out of  5
rating by Michael Dise
"Very great experience Julie was amazing and quick with getting me taking care of highly recommended"
We responded:
"Thank you, Michael! We’re glad Julie was able to help and make the process quick and easy. We appreciate your recommendation and support! 😊"
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Jeff Turner

June 8, 2026

5  out of  5
rating by Jeff Turner
"Tim McKenzie State Farm is incredible in customer service, products and follow through. Annette is also top notch! I highly recommend Tim McKenzie State Farm!!!"
We responded:
"So glad you've had such a positive experience with Tim McKenzie State Farm! Annette is such an important part of our team. We appreciate your business, Jeff! Thanks for the amazing review! "
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Brandon Young

June 5, 2026

5  out of  5
rating by Brandon Young
"Tim was great. He reached out to me personally for a better life insurance policy, and helped me with all of the questions I had. Super personable guy, and I would recommend him to others."
We responded:
"Thank you so much for your kind review! We’re glad Tim reached out personally and helped you find a better life insurance policy. It’s great to hear he answered all your questions and made the process easy. Thanks again for your recommendation!"
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bilal elyousseph

June 4, 2026

5  out of  5
rating by bilal elyousseph
"These guys are so helpful and professional! Every interaction I have with them, I’m reminded why this is my insurance team. I appreciate the professionalism I’ve experienced and HIGHLY recommend their service. You will not be disappointed."
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear you’ve consistently had helpful, professional experiences with our team. It means a lot that you consider us “your insurance team,” and we truly appreciate your recommendation. We look forward to continuing to support you whenever you need us!"
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Mitchell Esposito

June 2, 2026

5  out of  5
rating by Mitchell Esposito
"Payton and Tim were both awesome! Very helpful and a pleasure to deal with. Easy to talk to on the phone! Great guys!"
We responded:
"Thank you, Mitchell! We’re glad Payton and Tim were able to help and make the process easy. We appreciate your kind words and are happy to hear you had such a great experience! 😊"
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Phil Julian

June 1, 2026

5  out of  5
rating by Phil Julian
"Julie was most helpful and answered all my concerns. She promptly responded to me both during and after business hours. It was an easy transition that for me thanks to her."
We responded:
"Thank you for your great review! We’re glad to hear Julie was able to address all your concerns and make your transition easy. Since it was an online transaction, her prompt communication during and after business hours was especially important—and we’re happy it helped.

We truly appreciate your trust in us, and we’re here anytime you need us! 😊"
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Cody Chesher

May 30, 2026

5  out of  5
rating by Cody Chesher
"After having the same provider for the last 10 years. Payton made the transition seamless and took the time to walk me through all my coverages. Top notch and no sitting in a phone tree and talking to AI chat bots. I would recommend for anyone shopping around to give a call and see if it is a fit."
We responded:
"Thanks so much for the great review! 🎉 We’re really happy to hear that Payton made the transition seamless and took the time to walk you through everything—because nobody likes getting bounced around or stuck in a phone tree.

We truly appreciate your recommendation, and we’re grateful you trusted us after being with the same provider for 10 years! If you ever have questions, we’re here. 😊

"
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Michael Rodriquez

May 16, 2026

5  out of  5
rating by Michael Rodriquez
"Very professional and easy to work with. This Centerville insurance agency made switching policies quick and painless."
We responded:
"Thank you, Michael! We’re glad we could make switching your insurance policies quick and easy. We appreciate your support and kind words about our team!"
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rob kreiner

May 13, 2026

5  out of  5
rating by rob kreiner
"Payton was absolutely awesome called me at the perfect time just renewed my Auto insurance policy from Progressive had full coverage was with them 15 years never an accident monthly premium continued to go up payton lowered my rate by 1/2 thank you so much 20+⭐"
We responded:
"Thank you, Rob! We’re thrilled Payton was able to help you save so much on your auto insurance while still getting the coverage you needed. We truly appreciate your trust and your amazing feedback!"
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Robert Allen Brent Jr (Allen)

May 1, 2026

5  out of  5
rating by Robert Allen Brent Jr (Allen)
"The amount for the insurance is perfect I got full coverage it fits everything I need for insurance company thank you."
We responded:
"Thanks so much for the awesome review! 😄 We’re really glad the coverage fit everything you needed—and that the price was “just right.” Full coverage and perfect match is exactly what we aim for. Thanks for trusting us!"
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Brent Peterson

April 26, 2026

5  out of  5
rating by Brent Peterson
"As a first time home buyer, Payton was very helpful in making sure I understood all of the terms and conditions of my new policy! He was very patient and knowledgeable."
We responded:
"Thank you, Brent! We’re glad Payton could make your first home insurance experience clear and stress-free. We appreciate your trust and kind feedback!"
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Patrick Hunt

April 21, 2026

5  out of  5
rating by Patrick Hunt
"Great experience with Payton. Very detailed and thorough (I had a particularly complicated case that I needed help with), and he went above and beyond to answer questions and provide alternative options."
We responded:
"Thank you, Patrick! We’re glad Payton was able to guide you through your life and property insurance needs with care and attention. We appreciate your trust and kind feedback!"
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Vijay kumar Ulasa

April 16, 2026

5  out of  5
rating by Vijay kumar Ulasa
"Super easy process getting auto insurance with State Farm. Payton was friendly, helpful, and made it simple to find the right coverage for my car. Great experience overall"
We responded:
"Thank you for your kind feedback, Vijay! We’re glad Payton made the auto insurance process simple and helped you find the right coverage. We appreciate you choosing State Farm!"
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HongChau Do

April 14, 2026

5  out of  5
rating by HongChau Do
"I had a great experience working with my State Farm agent Peyton/Tim McKenzie. They helped me secure both auto and homeowners policies at a very competitive price, and the entire process was quick and smooth. Communication was clear, and everything was handled efficiently from start to finish. Highly recommend if you’re looking for great coverage and excellent service."
We responded:
"Thank you, HongChau! We’re glad you had a smooth experience securing your auto and homeowners policies at a great price. We truly appreciate your trust and recommendation!"
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Jennifer Newell

April 10, 2026

5  out of  5
rating by Jennifer Newell
"Excellent customer service. They helped me find the right coverage without any pressure."
We responded:
"Thank you, Jennifer! We’re glad you had a great experience and found the right coverage with no pressure. We truly appreciate your support!"
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Dustin Cherry

March 30, 2026

5  out of  5
rating by Dustin Cherry
"payton was real easy to talk to and got everything set up within 20 minutes, very good service."
We responded:
"Glad Payton made it look easy—20 minutes? That’s faster than my coffee brews in the morning! We’ll let Payton know they’re officially a speed legend. Thanks for the great review!"