State Farm® Insurance Agent Tim McKenzie
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jaimie
October 17, 2025
5
out of
5
rating by Jaimie
"Payton is amazing!! I was helped with great customer service and he resolved my issue in a hurry! He deserves a raise ! Thank you so much! Glad to be part of the state farm family ❤️"
Susan Schwieterman
October 17, 2025
5
out of
5
rating by Susan Schwieterman
"Tim McKenzie has been very helpful with some life insurance issues. He went out of His way to help us."
We responded:
"Thanks so much for sharing this! We’re really glad to hear that we are able to help you out with your life insurance issues. We really appreciate your trust and support here at Tim McKenzie – State Farm Insurance Agent in Centerville!"
Johnny McGuire
October 15, 2025
5
out of
5
rating by Johnny McGuire
"Peyton was awesome! Always looking to give me the best deals and ready to help me in this confusing world of insurance!"
Charvene Dolatre
October 9, 2025
5
out of
5
rating by Charvene Dolatre
"Update after a year: I’m glad Tim reached out to me with some good news, a change on an existing policy. I grabbed the opportunity presented right away! He walked me through the application process. Similar to what I went through before. I appreciate the exchange and what the team is doing. 😊 1st review: Experience is awesome 😊. Julie is the agent I spoke to. I appreciate how she walked me through and was patient with me. She answered my questions and explained things to me. I love that the teams aims to have a personal relationship or connection with their clients. They take the time to call and go over things with you. The offer given to me was 3 in 1 and the total is lesser than my current auto insurance alone. All in all, it’s worth the time sitting and discussing with them. Hurray!"
We responded:
"Hi Charvene, we're so happy to hear that you had a great experience with Julie! It's wonderful to know that she was able to provide you with the information and support you needed. We value our clients and strive to build strong relationships with them. Thank you for taking the time to share your positive experience. We look forward to serving you in the future! "
Deborah Hart
October 7, 2025
5
out of
5
rating by Deborah Hart
"Had a horrible with experience with Jonathon canes office recently. Was very lucky when we went to add the new car that Payton reached out from Tim McKenzies office. He took the time to walk me through everything and offer things I didn’t even know were an option. Thank you Payton for your time and knowledge. You turned around my opinion on State Farm. Thank you!"
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that Payton was able to provide the guidance and care you deserved. Our State Farm team in Centerville takes pride in helping customers understand their coverage options and making the process easy. We truly appreciate your trust and are glad we could turn things around for you! 🚗🌟"
Brian Wozniak
October 7, 2025
5
out of
5
rating by Brian Wozniak
"Tim and Julie have made the entire process with selecting the right policies from life insurance to vehicle to home insurance a breeze."
We responded:
"Thank you so much for the awesome review! Tim and Julie are thrilled to hear they made the insurance journey easy and breezy for you. Here's to stress-free coverage and peace of mind all around! 🚗🏠💼😊"
Cody
October 2, 2025
5
out of
5
rating by Cody
"Tim McKenzie’s State Farm agency has been fantastic. The team is always pleasant to talk to, quick to respond, and truly goes out of their way to help. They saved me a ton of money on my auto, life, and home insurance while making the process easy and stress-free. I can’t recommend them enough—by far the best insurance agency around!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that our team at Tim McKenzie’s State Farm agency made your insurance experience easy, stress-free, and affordable. Your kind words truly mean a lot to us. We're always here to help and look forward to continuing to serve you!"
Kat Renville
October 1, 2025
5
out of
5
rating by Kat Renville
"Had an excellent experience with Payton. He was able to answer all my questions thoroughly. I would highly recommend!!!"
We responded:
"We really appreciate you taking the time to share your experience! It’s wonderful to hear that Payton answered all your questions thoroughly and made your experience excellent. Thank you for your high recommendation—please feel free to contact us anytime you need assistance!"
George tubbs Tubbs
September 17, 2025
5
out of
5
rating by George tubbs Tubbs
"The agent was very helpful and professional"
We responded:
"Thank you for your kind words! We're glad to hear that our agent was helpful and professional. Providing excellent service is our top priority, and we appreciate you taking the time to share your experience. If you ever need assistance in the future, please don’t hesitate to reach out!"
Cheyenne Cook
September 11, 2025
5
out of
5
rating by Cheyenne Cook
"I’d give 10 stars if possible. Payton was extremely informative, patient and very kind. He made the whole process of enrolling, a major breeze. He was exceptional. I love State Farm😁."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Payton provided you with such exceptional service and made your enrollment process smooth and easy. Your kind words truly mean a lot to us. We're proud to have Payton on our team and to have you as a valued member of the State Farm family! If you ever need anything, we're always here to help."
Sarah Kiser
September 10, 2025
5
out of
5
rating by Sarah Kiser
"Tim M is very kind, knows his stuff, and helpful! Most definitely recommend."
We responded:
"Thank you so much for the awesome review! Tim’s kindness and expertise are truly next-level—he might just have a PhD in helpfulness! We’re thrilled you had a great experience and really appreciate your recommendation. We’ll be sure to let Tim know he’s officially a legend! 😊👏"
Nick Hawkins
September 5, 2025
5
out of
5
rating by Nick Hawkins
"Worked with Julie at the centerville branch to set up a new auto policy, I’ve never had a better experience. She was extremely personable and explained everything in great detail would highly recommend them."
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Julie provided such personable and detailed service while setting up your new auto policy. Your recommendation means a lot to us!"
Maria Robinson
September 4, 2025
5
out of
5
rating by Maria Robinson
"Julie was such a great help to me and very friendly."
We responded:
"Thank you for your wonderful review! We're so happy to hear that Julie was friendly and helpful. We truly appreciate your support!"
Seth Wolcott
September 4, 2025
5
out of
5
rating by Seth Wolcott
"Excellent team! I am impressed at how friendly and helpful Julie was as it is my first time purchasing insurance. Thanks Julie!"
We responded:
"Thank you for your wonderful feedback! We're so glad Julie and the team could make your first insurance purchase a positive and helpful experience. We'll be sure to share your thanks with Julie. If you have any questions or need assistance in the future, don't hesitate to reach out!"
Hunter Shelton
September 3, 2025
5
out of
5
rating by Hunter Shelton
"Most people dread speaking with insurance agents and going through “the ringer.” for me it was a pleasant, easy phone call, and I have to give props to Payton, the guy who took my call. Super friendly, helpful, and relatable. Truly holds up the example that Statefarm likes to set! 10/10 experience and statefarm member."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Payton made your call pleasant and easy—he truly is a great example of the service we strive to provide. We're grateful to have you as a State Farm member and look forward to continuing to support you. If you ever need anything, don’t hesitate to reach out!"
Jim Harrison
August 29, 2025
5
out of
5
rating by Jim Harrison
"Have been with State Farm 50+ years. We were most recently with an agent locally who preferred to delegate return calls to his staff. I’m fine with that for the most part, but when the staff neglects to return calls and follow up on requests, I want to discuss those issues with the agent and that seemed to be an issue. So, I changed agents to stay with SF. Tim has been easy to contact and easy to talk with about policy issues. He is more hands on and that appeals to me."
We responded:
"Thank you so much for your loyalty to State Farm over the past 50+ years! We're glad to hear that Tim has been attentive and easy to work with, providing the hands-on service you deserve. Your satisfaction is very important to us, and we appreciate you trusting us to continue protecting what matters most to you. If you ever need anything, Tim and the team are always here to help!"
Tim Bostelman
August 29, 2025
5
out of
5
rating by Tim Bostelman
"Easy process and great deal on insurance. Couldn't be happier with the experience."
We responded:
"Thank you for sharing your positive experience! We're delighted to hear the process was easy and you found a great deal on your insurance. Your happiness means a lot to us—please feel free to reach out anytime you need assistance!"
Charles Murray
August 27, 2025
5
out of
5
rating by Charles Murray
"Peyton was my agent, and he did a terrific job taking care of me, He was friendly, courteous and very professional."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Peyton provided you with friendly, courteous, and professional service. We'll be sure to pass along your compliments to him. If you ever need anything else, we're here to help!"
Ron Farhad
August 21, 2025
5
out of
5
rating by Ron Farhad
"Payton is great! Prompt service and clear communication. Can’t ask for much more."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Payton provided prompt service and clear communication. We truly appreciate your feedback and look forward to assisting you again in the future!"
Charlie Pinnick
August 20, 2025
5
out of
5
rating by Charlie Pinnick
"Peyton was very helpful with getting my quote and talking me through how everything works and worked out a price that worked!"
We responded:
"Thank you for your fantastic review! We’re so glad Payton could help guide you through the process and find a price that fits your needs. If you ever have any questions or need assistance in the future, don’t hesitate to reach out. We’re here for you! 😊🚗"
Kya
August 19, 2025
5
out of
5
rating by Kya
"They are very caring in the services they offer people with reasonable prices!"
We responded:
"Thank you so much for your wonderful feedback! We’re delighted to hear you appreciate our caring service and reasonable prices. It’s our goal to provide the best for our customers, and your kind words mean a lot to us! If you ever need anything else, we’re here to help. 😊👍"
Donald Allen
August 19, 2025
5
out of
5
rating by Donald Allen
"Yeah, I called to get a quote for my two Jeeps, and I got to talk to Julie. She hooked me up with great coverage at a good price."
We responded:
"Hi there! Thanks so much for your kind words! We're thrilled Julie could help you find great coverage for your two Jeeps at a price you love. If you ever need anything else, we're just a call away. Drive safe and enjoy the rides! 🚗😊"
Trevor
August 18, 2025
5
out of
5
rating by Trevor
"Tim and Payton always help me in getting my insurance needs met. Super nice and helpful staff. They always give the best rates. 10/10!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Tim and Payton consistently provide you with excellent service and great rates. Your satisfaction means a lot to us, and we’re always here to help with your insurance needs. We truly appreciate your 10/10 rating!"
Olivia M
August 18, 2025
5
out of
5
rating by Olivia M
"Great service! Always answers all my questions and helps me out with anything I need."
We responded:
"Thank you, Olivia, for leaving us this review. Such nice words and they mean a lot to our team! "
nick burns
August 14, 2025
5
out of
5
rating by nick burns
"Payton took total care of me, very professional and knew what he was talking about. Glad that I can do business with an actual person and not something automated. Would recommend doing business here."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Payton provided you with professional and personalized service. It's our goal to make every customer feel valued and supported by a real person who understands their needs. We truly appreciate your recommendation and look forward to assisting you again in the future!"