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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Allen Brent Jr (Allen)

Robert Allen Brent Jr (Allen)

May 1, 2026

5  out of  5
rating by Robert Allen Brent Jr (Allen)
"The amount for the insurance is perfect I got full coverage it fits everything I need for insurance company thank you."
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Phil Julian

April 30, 2026

5  out of  5
rating by Phil Julian
"Julie was most helpful and answered all my concerns. She promptly responded to me both during and after business hours. It was an easy transition that for me thanks to her."
We responded:
"Thank you for your great review! We’re glad to hear Julie was able to address all your concerns and make your transition easy. Since it was an online transaction, her prompt communication during and after business hours was especially important—and we’re happy it helped. We truly appreciate your trust in us, and we’re here anytime you need us! 😊"
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Brent Peterson

April 26, 2026

5  out of  5
rating by Brent Peterson
"As a first time home buyer, Payton was very helpful in making sure I understood all of the terms and conditions of my new policy! He was very patient and knowledgeable."
We responded:
"Thank you, Brent! We’re glad Payton could make your first home insurance experience clear and stress-free. We appreciate your trust and kind feedback!"
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Patrick Hunt

April 21, 2026

5  out of  5
rating by Patrick Hunt
"Great experience with Payton. Very detailed and thorough (I had a particularly complicated case that I needed help with), and he went above and beyond to answer questions and provide alternative options."
We responded:
"Thank you, Patrick! We’re glad Payton was able to guide you through your life and property insurance needs with care and attention. We appreciate your trust and kind feedback!"
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Vijay kumar Ulasa

April 16, 2026

5  out of  5
rating by Vijay kumar Ulasa
"Super easy process getting auto insurance with State Farm. Payton was friendly, helpful, and made it simple to find the right coverage for my car. Great experience overall"
We responded:
"Thank you for your kind feedback, Vijay! We’re glad Payton made the auto insurance process simple and helped you find the right coverage. We appreciate you choosing State Farm!"
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HongChau Do

April 14, 2026

5  out of  5
rating by HongChau Do
"I had a great experience working with my State Farm agent Peyton/Tim McKenzie. They helped me secure both auto and homeowners policies at a very competitive price, and the entire process was quick and smooth. Communication was clear, and everything was handled efficiently from start to finish. Highly recommend if you’re looking for great coverage and excellent service."
We responded:
"Thank you, HongChau! We’re glad you had a smooth experience securing your auto and homeowners policies at a great price. We truly appreciate your trust and recommendation!"
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Jennifer Newell

April 10, 2026

5  out of  5
rating by Jennifer Newell
"Excellent customer service. They helped me find the right coverage without any pressure."
We responded:
"Thank you, Jennifer! We’re glad you had a great experience and found the right coverage with no pressure. We truly appreciate your support!"
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Dustin Cherry

March 30, 2026

5  out of  5
rating by Dustin Cherry
"payton was real easy to talk to and got everything set up within 20 minutes, very good service."
We responded:
"Glad Payton made it look easy—20 minutes? That’s faster than my coffee brews in the morning! We’ll let Payton know they’re officially a speed legend. Thanks for the great review!"
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Linda Leedy

March 17, 2026

5  out of  5
rating by Linda Leedy
"Absolutely AMAZING service from Julie! She was thorough, knowledgeable and provided answers to every question we asked with a s sense of caring! We have never received this level of service from other agencies and would recommend this agency highly! A+ rating!"
We responded:
"Thank you so much for the glowing review! Julie is blushing over here 😊 We're thrilled she could bring the A+ service and care you deserve—she’s basically our superhero in disguise! Your recommendation means the world to us, and we can’t wait to wow you again next time. Thanks for making our day AMAZING! 🚀✨"
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Jessica Moore

March 6, 2026

5  out of  5
rating by Jessica Moore
"Payton took the time to explain every benefit and answer all of my questions. Very happy with my interaction, service, and new insurance policy!"
We responded:
"Thanks so much for the awesome review! Payton’s definitely got the magic touch when it comes to turning insurance talk into a fun (and clear) conversation. We’re thrilled you’re happy with your new policy and our service—here’s to worry-free coverage and plenty of peace of mind! 🎉😊"
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Robert Mays

February 27, 2026

5  out of  5
rating by Robert Mays
"Payton was awesome. He answered all my questions and was very personable."
We responded:
"Wow, thank you for the amazing feedback! It was an absolute pleasure working with you. We always want to make reaching our staff and getting a quote as easy and fast as possible, so we're really glad Payton hit the mark for you. So great working with you, and please reach out whenever you need us again!"
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W V

February 26, 2026

5  out of  5
rating by W V
"Great Service from Payton and Tim Highly Recommended"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Payton and Tim provided you with great service. We truly appreciate your support!"
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Joshua Hail

February 9, 2026

5  out of  5
rating by Joshua Hail
"Julie was so helpful and saved us a ton of money compared to our previous policies with AMFAM."
We responded:
"That’s fantastic to hear! We love knowing Julie could help you find better coverage while keeping more money in your pocket. Saving compared to your old policy is always a win. Thanks for the trust and for being part of the State Farm family!"
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Jayceon Harris

February 6, 2026

5  out of  5
rating by Jayceon Harris
"Explained my coverages very well. Gave me a great understanding of what level of coverage I should look for. Did not feel pressured to purchase highest level of coverage for my situation. Would recommend. Thank you!"
We responded:
"Thank you so much for the awesome review! We're thrilled to hear we could break down the coverage in a way that made sense without the pressure. Helping you find the perfect fit is what we’re all about! If you ever have more questions or just want to chat insurance, we’re here. Thanks again for the recommendation – you rock! 🚀😊"
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Darien Williams

February 5, 2026

5  out of  5
rating by Darien Williams
"Tim is very helpful and very friendly. He truly cares about you as a person and will do all he can to ensure that you and your family is well taken care of!"
We responded:
"Thank you so much for the kind words! At Tim McKenzie - State Farm, we truly believe that insurance is about more than just policies—it’s about protecting the people behind them. Tim was so touched by your review; he truly views his clients as neighbors and friends. We are honored to look after you and your family, and we’ll be sure to share your feedback with the whole team here in the office!"
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Jacqueline Alvarez

February 4, 2026

5  out of  5
rating by Jacqueline Alvarez
"We recently moved to Centerville and needed to switch our homeowners and auto insurance. Tim McKenzie’s office made the transition seamless. They actually took the time to walk us through the different coverage options rather than just giving us a quote and hanging up. Truly the best State Farm Insurance Agent in Centerville, OH."
We responded:
"Thank you so much for the awesome review! We're thrilled to hear Tim and the team made your move to Centerville a little smoother (and less stressful). Walking you through the coverage options is our secret sauce—because insurance should feel like a friendly chat, not a confusing quiz show. Welcome to the neighborhood, and remember, when it comes to State Farm in Centerville, Tim’s got your back! 🚗🏡🎉"
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Ben Mang

January 31, 2026

5  out of  5
rating by Ben Mang
"Tim and his professional team has been my families agent for several years. The team at this state farm are always ready to help with any policy changes or questions. They are very helpful to find what policy will work best for you. Claims are a effortlessly process with the incredible knowledge this office provides. Highly recommend."
We responded:
"Thank you for the wonderful review! We’re grateful for your family’s trust and glad Tim and the team continue to provide knowledgeable, effortless support for all your insurance needs."
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lina s

January 30, 2026

5  out of  5
rating by lina s
"Polite and professional!"
We responded:
"Thank you for your kind feedback! We’re glad to hear you found our service polite and professional. We appreciate your support and look forward to assisting you again."
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Emily

January 23, 2026

5  out of  5
rating by Emily
"I have never had a bad experience with anyone in the office! Payton is willing to help and answer all my questions! Great office with great people!"
We responded:
"Thank you for the great review! We’re glad Payton and the team provided helpful, friendly service and great value for your insurance needs."
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Bethany Mullins

January 23, 2026

5  out of  5
rating by Bethany Mullins
"Not sure who Tim is, but worked with Payton. He was very knowledgeable and helped me understand terms I was unfamiliar with. He got me setup with home owners and auto insurance quickly and efficiently. The online quote was not what Payton was able to get me, he got me a much better rate than online. I dropped All State to switch to State Farm. No regrets :)"
We responded:
"We really appreciate you taking the time to share your experience! We're thrilled to hear that Payton was able to guide you through the process and find you a better rate than the online quote. It means a lot that you chose to switch to State Farm, and we're here to help with anything you need in the future. Welcome to the State Farm family! 😊"
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Salem Alali

January 21, 2026

5  out of  5
rating by Salem Alali
"Payton was great and really helpful. The process was quick and easy."
We responded:
"Thanks for the great review! Payton’s mission is to make things quick, easy, and helpful — sounds like a win! We’re glad it all went smoothly for you! 😊✨"
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brooke maldonado

January 18, 2026

5  out of  5
rating by brooke maldonado
"Exceptional customer service. Tim was knowledgeable and helpful in answering my questions. He was timely and efficient. I greatly appreciate the excellent customer service and support with setting up my life insurance policy."
We responded:
"Thank you for the great review! We’re glad Tim provided knowledgeable, efficient support with setting up your life insurance."
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Randi Stewart

January 12, 2026

5  out of  5
rating by Randi Stewart
"Very patient. Answered all questions no matter how simple."
We responded:
"Thank you so much for your kind words! We're thrilled to hear you felt comfortable asking any questions—no question is too simple in our book. We're always here to help! 😊"
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carole rice

January 8, 2026

5  out of  5
rating by carole rice
"It’s 2026 and I just had my annual review with SF rep Julie, at the Tim McKenzie agency. As usual Julie was very professional. She did a thorough review of my policies and insurance needs. She took the time to listen to my concerns and made sure I had everything I needed. This is the best insurance agency I have ever had. I definitely recommend them. Update: I recently contacted Julie to make some changes. As usual, she was very helpful, and very efficient. I had been looking for new auto insurance for months. I had a wonderful experience with this office/team. They were very professional on the phone, both Julie and Annette. I highly recommend this team. The representative at Amica was rude and could sure use a lesson in phone etiquette from these ladies."
We responded:
"Carole, thank you for this kind review! I am so glad to hear of your wonderful experience with Julie and Annette. They are both super awesome ladies! We appreciate your business! Happy New Year! "
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Chris Walker

December 23, 2025

5  out of  5
rating by Chris Walker
"Great service! Julie is the best!"
We responded:
"Thank you for the great review! We’re glad Julie provided such excellent service."