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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kirstin Byrd

October 7, 2026

5  out of  5
rating by Kirstin Byrd
"Payton was absolutely amazing, great customer service and helped me save money on car insurance and renters!! Thank you again!!"
We responded:
"Thank you so much for the awesome review! 🎉 Payton will be thrilled to hear he made saving on your car and renters insurance a breeze. We’re so glad we could help—here’s to more savings and fewer insurance headaches! 🚗🏡💸"
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Jennifer Andre

October 6, 2026

5  out of  5
rating by Jennifer Andre
"I love a lil hometown business where you call and speak to a person. Payton Mckinzie was absolutely a delight. He was so helpful he listened to everything I had to say he was truly sympathetic and empathetic regarding a situation I have going on. Absolutely positively recommend him as his office. So glad he contacted me and we set up a policy saving me money!! Thank yall so very much"
We responded:
"Thank you so much for the kind words and recommendation! We’re so glad Payton was able to listen, help, and find a policy that saves you money. We truly appreciate you choosing our hometown business, and we’re here whenever you need us! 😊"
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Jenn P

October 1, 2026

5  out of  5
rating by Jenn P
"Extremely pleased with the service provided by this office!"
We responded:
"So happy you had a great experience—thanks for the shoutout! 🌟 We’ll be here if you ever need us again"
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Jess Clouse

September 23, 2026

5  out of  5
rating by Jess Clouse
"Payton McKenzie was a complete blessing to speak with I have been thinking about changing for a while but after speaking with him I was able to make the change with no problem and it was completed very quickly and I am paying about half what I was for a lot better insurance and a lot better customer service so impressed if you are thinking about changing go with Payton at State Farm"
We responded:
"Can we just say… this review made our day! 😄 Payton loves helping people feel confident about their insurance—and it’s awesome you got a better plan for about half the cost. Thanks for choosing us, and we’re cheering you on! 🎉"
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James Hamilton

September 18, 2026

5  out of  5
rating by James Hamilton
"Very personable to do business with."
We responded:
"Thanks so much for the kind words! 😊 We loved working with you—your review made our day. If you ever need anything again, we’re always here!"
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Chris Pitts

September 17, 2026

5  out of  5
rating by Chris Pitts
"The best rates around Montgomery county! Thanks again Julie and Tim!"
We responded:
"Aww thanks so much for the awesome review! 🎉 We’re thrilled we could get you the best rates in Montgomery County. Julie and Tim will be so happy to hear your kind words—thanks for choosing us! 🙌😊"
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Mary Beth Thomas

September 16, 2026

5  out of  5
rating by Mary Beth Thomas
"Julie reviewed our coverage for our home and our cars. It was nice to make sure that we were covered well (though we hope we don’t need it!). This is something she does annually, and something I’ve never done with any other insurance agent. Such a great way to stay on top of things! Thank you, Julie!"
We responded:
"Thank you so much for your kind review! I’m really glad you felt good about your coverage and that it helps you stay on top of things each year. It’s always our goal to make sure you’re protected well—though we hope you never need to use it. Thanks again for trusting me, and I appreciate you taking the time to share your experience!"
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Bob Thomas

September 15, 2026

5  out of  5
rating by Bob Thomas
"Tim’s employees are the best. If you want great coverage and awesome service, then this is the agent for you.. Julie is super great at explaining the details of your insurance coverage , so definitely leave more informed than when you get there…. I will be talking them up in the office tomorrow 🙂!!!"
We responded:
"Hi Bob — thank you so much for the great review! 😊 We’re really glad you received awesome service and great coverage.

Julie will be happy to hear that you found her explanations clear and helpful—our goal is to make sure you leave knowing exactly what your insurance covers.

We appreciate you talking us up in the office tomorrow, and we look forward to helping you again anytime! 🙌🙂"
Profile photo of Nicholas Riley

Nicholas Riley

September 15, 2026

5  out of  5
rating by Nicholas Riley
"Great service and value for the policies I have. They helped me save quite a bit from my old policy after purchasing a new vehicle. Would recommend to anyone looking to bundle policies or just looking for an agent that will shoot you straight on the coverage you can attain."
We responded:
"Hi Nicholas — thank you for the super kind review! 😊 We’re glad we could help you get great service and value, and that bundling after your new vehicle helped you save compared to your old policy.

We also really appreciate you mentioning that you felt the coverage was explained clearly—being straightforward is always the goal.

Thanks again for recommending us! We’re here whenever you need help with your policies. 🙌"
Profile photo of Robert Allen Brent Jr (Allen)

Robert Allen Brent Jr (Allen)

September 14, 2026

5  out of  5
rating by Robert Allen Brent Jr (Allen)
"The amount for the insurance is perfect I got full coverage it fits everything I need for insurance company thank you to Julie Robinson for her help She is AMAZING."
We responded:
"Thanks so much for the awesome review! 😄 We’re really glad the coverage fit everything you needed—and that the price was “just right.” Full coverage and perfect match is exactly what we aim for. Thanks for trusting us!"
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Mindy Tackett

September 9, 2026

5  out of  5
rating by Mindy Tackett
"Tim & His Son Payton where so awesome to work with! They did an amazing job getting me covered with everything I needed! Thanks guys for being so kind & being such a big help! You guys are awesome!!
-Madison T."
We responded:
"Hi! Thank you so much for your super kind review! We’re really happy to hear Tim and Payton were such a great help and that you felt fully taken care of. We truly appreciate your kind words and the opportunity to work with you—thanks again! 😊"
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Chyla Miller

September 3, 2026

5  out of  5
rating by Chyla Miller
"Great prices, quick response time and positive attitudes. Loved the NO AI bots, get to talk straight to a real person!"
We responded:
"Hi there! 🎉 Thanks so much for the awesome review!

We’re thrilled you loved our quick responses, great prices, and—most importantly—that you got to talk with a real person (no “mystery AI” interruptions here 😄). Your kind words about the claims process and how easy it was to reach our team mean a lot.

We’re here whenever you need us—thanks again! 🙌"
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Debbie Romero

September 3, 2026

5  out of  5
rating by Debbie Romero
"Very happy with the service I’ve received from this State Farm office. The team is knowledgeable, courteous, and easy to communicate with."
We responded:
"Thank you, Debbie! We’re glad you’ve had a great experience with our State Farm team. We truly appreciate your support!"
Profile photo of Tristan Miller

Tristan Miller

September 2, 2026

5  out of  5
rating by Tristan Miller
"Great customer service. Felt welcomed and very valued."
We responded:
"Thank you so much for your wonderful review! We’re really glad you felt welcomed and valued—our team truly appreciates you taking the time to share your experience!"
Profile photo of Chad Swigert

Chad Swigert

August 21, 2026

5  out of  5
rating by Chad Swigert
"Tim and his team can be trusted to take the very best care of all your coverage needs. They are friendly and knowledgeable but most of all make you feel like family. I would recommend!"
We responded:
"Thanks for the compliment and recommendation Chad! "
Profile photo of Ayriani Richardson

Ayriani Richardson

August 14, 2026

5  out of  5
rating by Ayriani Richardson
"Very helpful and patient! He did such a great job helping me and explaining everything to me."
We responded:
"Thank you, Ayriani! We’re glad you had a great experience and that everything was explained clearly. We appreciate you trusting us with your vehicle insurance!"
Profile photo of Veronika Mikhaylyuk

Veronika Mikhaylyuk

July 24, 2026

5  out of  5
rating by Veronika Mikhaylyuk
"Very pleased with the customer service and prices"
We responded:
"Veronika, thank you! We're so glad you were happy with our customer service and pricing. We truly appreciate your support!"
Profile photo of Sondra May

Sondra May

July 21, 2026

5  out of  5
rating by Sondra May
"This is my first time having this ins.Julie was so helpful and friendly and answered all my questions.When I hung up from talking to her,I was smiling! Looking forward to talking with her again.😊👍"
We responded:
"Thank you, Sondra! We're so glad Julie made your first experience a great one. We appreciate your kind words and your trust in our team!
"
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Red Lego Brick

July 13, 2026

5  out of  5
rating by Red Lego Brick
"Julie is very nice and helped a lot"
We responded:
"Thanks so much for the kind review! 😊 We’re thrilled Julie was able to help you out—her friendliness and support really make a difference. If you ever need anything again, we’ll be here! ⭐️"
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Dave Dieck

June 29, 2026

5  out of  5
rating by Dave Dieck
"Just signed up with Payton. He was professional and was very knowledgeable on all services. Experience was both stress and pain free!👍🏼"
We responded:
"Thanks so much for your review! We’re thrilled to hear Payton was professional, knowledgeable, and made the process stress-free and pain-free for you. We truly appreciate your business—welcome to State Farm! 👍🏼"
Profile photo of Aimee Bukiewicz

Aimee Bukiewicz

June 27, 2026

5  out of  5
rating by Aimee Bukiewicz
"Payton at State Farm has been awesome to deal with. We recently moved back to Ohio from out of state and he helped us get all of our policies set up or transferred. He answered all of my questions and was so quick to respond to anything I needed. Thank you for everything!"
We responded:
"Thank you, Aimee! We’re so glad Payton made your move back to Ohio easier. We appreciate your kind words and are always here to help with your insurance needs. Welcome back, and thank you for your trust! 😊🏡🚗"
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Tisha Williams

June 25, 2026

5  out of  5
rating by Tisha Williams
"Amazing people to work with. They go above and beyond to make sure you have a good experience and the coverage you need. I know getting quotes is a headache but not with Tim's State Farm group. Thank you guys so much"
We responded:
"Thank you, Tisha! We’re so glad you had a great experience with Tim’s State Farm team. We appreciate your kind words and are happy we could make the process easy while helping you find the right coverage! 😊🚗"
Profile photo of Juiana Shamel

Juiana Shamel

June 25, 2026

5  out of  5
rating by Juiana Shamel
"Big shout out to Julie for finding me an affordable quote she was so professional very knowledgeable and kind.....she also checked on us to see if we needed anything else .....thank you !!!"
We responded:
"Thank you, Juiana! We’re so glad Julie was able to help you find the right coverage. We appreciate your kind words and are happy you had such a great experience! 😊"
Profile photo of Mark Smith

Mark Smith

June 19, 2026

5  out of  5
rating by Mark Smith
"Incredibly thorough, reliable, and professional. They helped me secure an affordable renters insurance policy in just a few minutes. If you want zero runaround and excellent coverage in Centerville, look no further."
We responded:
"Thank you, Mark! We’re glad we could help you find affordable renters insurance quickly and make the process simple. We appreciate your kind words and support! 😊🏠📄"
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Heather M. Wheeler

June 12, 2026

5  out of  5
rating by Heather M. Wheeler
"Julie has been an absolute pleasure to work with. But, everyone in the office is prompt, kind, thorough and helpful. We’ve been with SF for a lot of years and Tim’s office is the best experience we have encountered. They truly treat you like family."
We responded:
"Hi there! Thank you so much for taking the time to leave this wonderful review. We’re so glad to hear that Julie and our entire team have been prompt, kind, thorough, and helpful—making your experience one of the best you’ve had.

We truly believe in treating every client like family, and it means a lot that you’ve noticed. Thanks again for your trust in Tim’s office—we look forward to serving you for years to come! 😊"